Full Speed Ahead!


Socket Soap Box Derby CarTake a look at this sweet car! We call it "The Rocket" and you can catch it in action at the Mid-Missouri Soap Box Derby on June 9.
   
Socket has been sponsoring driver Michael Connon since 2010. Michael is the son of Inside Business Sales Manager Josh Connon.
   
"This should be an exciting year for Socket as this is our first year contending in the Super Stock division," Josh says. "That means a brand new car!"
  
So we took advantage of the change to put together a smokin' new look. Thanks to the design expertise of Ellie T Studio and printing/installation by Fast Signs, we think this turned out to be one awesome car!
 
You can catch Michael and "The Rocket" in action Sunday, June 9, at 7th and Broadway in Columbia, MO, from 8:00 AM to 4:00 PM.
 

Help Tornado Victims


Donate to the Red Cross
 
We send our thoughts to those affected by the recent tornado in Moore, Oklahoma.
 
If you're wondering how you can help, visit the American Red Cross to donate to disaster relief, or text "REDCROSS" to 90999 to make a $10 donation.
 
You can also download the Red Cross Tornado App for iPhone or Android.
 
Red Cross Tornado App
The app will sound a siren when there's a tornado warning in your area, even when the app itself is closed.
 
It also includes emergency functionality, such as a flashlight, a strobe light to let others know where you are, and a notification to let others know you're OK.
 
You can download the free app from the iTunes or Google Play app stores or go here for more information.
   

Meet Deborah McDuffie, Service Delivery Coordinator!


Deborah McDuffieDeborah McDuffie was recently selected as Socket's You-Make-the-Difference-Award winner for April.
 
This is Deborah's THIRD time winning the YMTD award. She also set a record (we're pretty sure) with 11 nominations in a single month. Needless to say, a lot of people around here think she does a great job.
 
"Deb is an exceptional employee," said one of those 11 co-workers who nominated her for the award. "Her amazing attention to detail makes installations go so much better than they would without her oversight. She's always happy to assist customers and her fellow Socketeers."
  

Deborah originally started with Socket's residential technical support team back in 2008 before moving to our business center in 2009. Since 2012, she's been working as a service delivery coordinator. She's instrumental in the delivery of our hosted business phone systems, doing everything from assisting with orders to training new customers on using the new phones and features.
 
When she's not hard at work for Socket, Deborah enjoys cooking and spending time with her husband, Robert, and their three pets (2 dogs, 1 cat). She's also involved in the Society for Creative Anachronism and enjoys researching and sewing 10th-14th century outfits to wear at historical events.
 
"I was very touched by all the nominations," said Deborah. "I'm glad that I can continue to contribute to the awesomeness that is the Socket team!"
 
We're glad you're part of our awesome team, Deborah. Congratulations!
 

How We Keep Our Employees Informed


Last week, we closed shop for two hours in the middle of the day and headed to Shakespeare's Pizza.
   
Crazy? We don't think so. We actually do this once a quarter to gather our employees and discuss company goals, progress and strategy. We call it our Town Meeting.
   
As we’ve grown, it’s become more challenging to stay in touch with employees and keep them in the loop with regards to what’s going on in the company. This is one way we regroup and get everyone on the same page. We cover not only current projects in all departments, but also where Socket is headed over the next few years.
    
We try our best to minimize any inconvenience this causes our customers. Our techs still make emergency dispatches if an issue arises during the meeting. We attempt to contact those who call us while our call center was closed.
 
Even though it's a hassle to briefly close our doors, there's great value in getting our people in the same room. Our employees tell us it’s helpful to hear about future plans, which often comes straight from our owners. It also gives us an opportunity to interact with people and departments we don't see as often. The free lunch doesn’t hurt, either!
 
We don’t hear about a lot of other companies doing this, at least not companies our size. Maybe it’s too hard to coordinate the logistics. And some companies are just too big or geographically dispersed . We’re fortunate that we’re able to do it, for now at least.
  
But no matter how much we grow, we'll keep having Town Meetings as long as our employees are leaving better informed about what’s going on, where Socket is headed, and how they play a part in that. We'll be a better company as a result, and our customers will benefit from that.
   
   

We Found the Popcorn!


Socket welcomes home Central MO Honor Flight veteransThe Central Missouri Honor Flight embarked Tuesday, May 7, on its 22nd flight to take local veterans to Washington, D.C. to see the memorials dedicated to their honor.
 
Socket was proud to make a holiday donation in 2012 to send 10 veterans on this Honor Flight. (We thought it was a better way to thank our customers than sending them a tin of popcorn.)
 
Doug Ragland, Socket's director of marketing and consumer sales, joined the crowd to welcome the veterans home early Wednesday morning.
 
"It was a truly inspirational experience," Ragland said. "If you haven't seen 500 motorcycles rumbling through the night on a mission like this, you're missing out."
 
Despite the late hour, several family members, friends and other citizens were in attendance to welcome the veterans back to the Courtyard by Marriott in Columbia. Each was introduced and honored with waving flags and cheers from the crowd while bagpipes played patriotic tunes.
 
"I just viewed this as a way to pay forward the welcome home that I received as a soldier returning home after the first Gulf War," Ragland said. "It's an experience I'll never forget and hope all veterans have."
 
To learn more about the Central Missouri Honor Flight, visit www.centralmissourihonorflight.com.
  

Central Missouri Honor Flight #22


Today marks the 22nd Central Missouri Honor Flight, and 71 American veterans are on board to visit the memorials dedicated to their honor in Washington, D.C.
 
Socket is proud to sponsor 10 of those veterans as the result of our 2012 holiday donation.
 
Members of the flight will return to Columbia late tonight. Help give a welcome these heroes deserve at the Courtyard by Marriott (3301 Lemone Industrial Blvd). Buses are expected to arrive around 1:00-1:30 AM, but organizers ask those attending to arrive around midnight.
 
To learn more about the Central Missouri Honor Flight, including how you can get involved, visit www.centralmissourihonorflight.com.
  

   

Spring 2013 Adopt-A-Spot Cleanup


team photo
 
adopt a spot trash

Eight of our Socketeers donned vests and gloves yesterday to clean up our Adopt-a-Spot stretch of roadway.

The area near our office (Clark Lane between Paris Rd and the Highway 63 interchange in Columbia) is looking pretty nice now, if we do say so ourselves!

We collected a total of 22 bags of trash from the roadside.

We even considered building a car after finding hub caps, a front bumper and various other auto parts during the cleanup.

Although rain initially delayed our pick-up day, we really lucked out and got to enjoy sunny, 84-degree weather this time around.

Our involvement with local communities wouldn't be possible without a great team of employees, so thanks to everyone who took part!

If you would like to participate in Columbia's Adopt-A-Spot program, it is easy to get involved!

Just visit their website for information on how your company can get involved by adopting a location or email them at volunteer@gocolumbiamo.com for information on how you can get involved with existing Adopt-A-Spot locations. 

Who is Socket

Founded in 1994, Socket is a Missouri-based telephone and Internet service provider with the largest service area in the state.

Socket is a privately held company that provides families and businesses a choice for local and long-distance phone and Internet service. We combine the highest quality customer service with in-depth technical knowledge.

Our network serves more than 20,000 residents and businesses in more than 400 Missouri cities, and our customers enjoy simple billing and quick, friendly service.
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