Congratulations, Dawn Cole - You Make The Difference!


Dawn with Socket

Congratulations to Dawn Cole, Technical Support Agent, on being named Socket’s You-Make-The-Difference winner for May!

Dawn joined Socket less than a year ago, but has already become a core member of the Tech Support team, known for her patient and friendly manner in dealing with any problems that come her way. In addition to helping out any of Socket’s customers that call in, she also helps with training new employees, and is about to bring her talents to our Business Center.

“Dawn's customer service ethic is amazing, and her ability to empathize with customers' issues is unmatched,” said a coworker who nominated her. “Whether the call is truly tech support related, or the caller just needs someone to talk to, she handles it in a dynamic and friendly manner.”

Dawn graduated with an Associate’s Degree in Applied Science last year, and spends much of her free time with her two children, who she says “keep me on my toes for sure!” She also enjoys watching sports, fishing, and cooking on the grill for her friends and family. In the small amounts of time she has between all of that, she also indulges in her passions for gardening and photography.

“My favorite part of working at Socket is the people I work with,” said Dawn. “Everyone’s so nice, and there’s so much knowledge to be shared that I literally learn things every day. It’s a great company to work for and with.”

Congratulations, Dawn!

Socket Supports Local Food Bank At Float Your Boat Fundraiser



 
Saturday, April 30, a group of Socket employees participated in the 5th annual Float Your Boat fundraiser in support of The Food Bank for Central and Northeast Missouri at Bass Pro Shops Lake. Float Your Boat is a community-focused event that allows teams to build boats solely out of cardboard, decorate them uniquely, and then race them accross the lake in hopes that they don't sink before they cross the finish line. 
 
Socket got the chance to show off their masterpiece 'The Gravy Boat', and ended up winning their heat without getting drenched. Although our team didn't leave with a trophy for most intricate boat, they still had a lot of fun while raising money for our local food banks!
 
Socket is a Yaught Club Sponsor of the Float Your Boat event. If you would like to learn more about this fundraiser, or would like to find out how you could contribute to the local food banks, visit http://floatforthefoodbank.org .
 
  

Who is Socket

Founded in 1994, Socket is a Missouri-based telephone and Internet service provider with the largest service area in the state.

Socket is a privately held company that provides families and businesses a choice for local and long-distance phone and Internet service. We combine the highest quality customer service with in-depth technical knowledge.

Our network serves more than 20,000 residents and businesses in more than 400 Missouri cities, and our customers enjoy simple billing and quick, friendly service.
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