Congratulations, Danielle - You Make the Difference!


Congratulations to Danielle G., Service Delivery Coordinator, on being named Socket's You-Make-The-Difference award winner for November!

Originally from New Jersey, Danielle moved to Missouri from the farm she lived on (yes, a farm in New Jersey...with horses, chickens, and peacocks!). She was looking for a change of scenery, so she packed up her belongings (and her chihuahua, Kalika) and came to Missouri on a whim. A friend who worked for Socket encouraged her to apply here.

"When she mentioned her job, it was never to complain about it," said Danielle. "She talked about how nice the people were and how well they worked together, even through difficult times."

After serving as a customer service/sales representative, and then a lead within that department, Danielle is now a dispatcher for our field services crew, scheduling appointments and maintaining order for our agents on the road.

"Every day, at least once, it seems we have an emergency dispatch of one sort or another and Danielle always seems to find a way to accommodate both [our field agents] and the customer," said a coworker who nominated her for the award. "She has saved our bacon plenty of times with last minute requests."

In her free time, Danielle is a sucker for some karaoke (have you heard her belt out Bobby McGee?). She also likes playing video games, perusing yard sales, having bonfires, doing some sassy cross-stitching, and playing pool (among other things).

"I'm thankful every day that I landed this awesome job with a great company and cool people," said Danielle. "I've made some great friends here, and I really can't ask for much more than that."

Congratulations, Danielle!

Veterans Day 2016


Happy Veterans Day! Thank you to all Veterans who served our country and protected our freedom. We appreciate each and every one of you!

There are 14 Veterans here at Socket. We treated them to lunch at Flat Branch this afternoon to show our appreciation. We also surprised them with a card, some candy and balloons on their desk! Enjoy lunch on us and thank you all for everything you do!

 
A few of our Socket Veterans!

Fall 2016 Adopt-A-Spot Cleanup


Yesterday, 15 Socket volunteers cleaned up Clark Lane for our final Adopt-A-Spot cleanup before the winter season. The area outside our office is looking a lot cleaner now that it is free of trash and litter.

We collected a total of 25 bags of trash and one worn out tire from the roadside. Our community involvement would not be possible without our awesome employees so thank you to everyone who volunteered! We hope you enjoyed the free wings, beer and T-shirt for your participation!

If you want to learn more about Adopt-A-Spot check out their website or email them at Volunteer@CoMo.gov to get involved!

A few of our volunteers from Adopt-A-Spot cleanup

 

Congratulations, Demian Cook - You Make The Difference!


Demian Cook with Socket

Congratulations to Demian Cook, Service Delivery Specialist, on being named Socket's You-Make-The-Difference award winner for October!

This is Demian's second YMTD win - in fact, her first win led to her being named a runner-up for Socketeer of the Year back in 2014! Since her last nomination, Demian has worked her way up to our Provisioning department, where she helps to implement connections to Socket's internal network, as well as configure equipment for customer use.

"She always takes on way more than her share of the workload, and makes sure that any issue I'm having is solved, even if it isn't in her department," said a coworker who nominated her for the award. "She's also hilarious, and brightens everyone's day with her wit!"

Originally from Montgomery County, Demian is a military veteran with a long history of working in IT. After starting at Socket in 2012, Demian worked as a Business Center Analyst before transitioning to her new role as a Service Delivery Specialist.

"I enjoy the atmosphere here," said Demian. "We're an upbeat and interesting group of individuals working towards a common goal - providing the best service to our customers. And every day is an opportunity to learn something new!"

Congratulations, Demian!

Who is Socket

Founded in 1994, Socket is a Missouri-based telephone and Internet service provider with the largest service area in the state.

Socket is a privately held company that provides families and businesses a choice for local and long-distance phone and Internet service. We combine the highest quality customer service with in-depth technical knowledge.

Our network serves more than 20,000 residents and businesses in more than 400 Missouri cities, and our customers enjoy simple billing and quick, friendly service.
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