The convenience and functionality of a business phone system no longer requires a hefty investment or the burden of on-site maintenance.
With Hosted Business Phone Systems from Socket, you can:
- Stop worrying about maintaining a physical phone system.
Enjoy a rich menu of features like find me/follow me, unified messaging and
push/pull — no matter how large or small your business is.
- Easily grow or reduce your phone resources as needed without maintenance agreements or expensive on-site work.
- Create calling queues, auto-attendants or phone trees to efficiently route calls.
- Improve business continuity and ensure your phone lines will remain in operation at all times.
- Track and monitor your call volume, usage and other valuable data.
For more information about hosted phone systems, check out the Features, Why Hosted?, or FAQ tabs at the top. Or, click one of the links below to compare hosted systems to traditional phone systems and hear how upgrading to a hosted business phone system impacted one of our customers.
How Cornerstone Insurance implemented hosted systems to improve its business continuity efforts.
Take the hassle and worries of buying and maintaining a phone system off your shoulders.
To learn more, give us a call at 1-800-762-5383 or request a quote online .
Hosted Business Phone Systems are packed with valuable features. Find out what VoIP features might be helpful to your business.
|Auto Attendant||A customizable, automated receptionist that allows callers to dial by extension or dial by name|
|Call Forwarding||Forward calls to your cell phone when you're out of the office|
|Call Transferring||Allows a user to transfer a call to another phone|
|Call Appearance||See who is on the phone and route incoming calls accordingly|
|Call Center||Allows the user to be an agent in standard and basic call centers|
|Call Paging||Use phone systems like an intercom between office phone systems with push to talk features|
|Call Twinning||Receive calls to your desk and your mobile phone each time your phone rings|
|Voicemail to Email||When a user receives a voicemail, an email with the voicemail attachment is also sent to the user|
|Web Dialer||Dial contacts by right-clicking their name on your computer|
|Do Not Disturb||Allows a user to restrict all incoming phone calls|
|Call Parking||Allows a user to suspend a call for an extended period of time and then retrieve that call from any extension|
|Call Pickup||Users assigned to a call pickup group can answer calls from any phone in that group|
|Entry and Alerter Devices||Assistance and remote entry devices allow you to communicate with visitors at the door. Visual and audio alerters allow users to be notified of calls in a queue|
|Music on Hold||Allows a user to configure Music on Hold media|
|Night Service||Change an automatic greeting oustide of office hours, and make remote adjustments|
Your business may do just fine with your current phone system, but how would upgrading to the newest VoIP technology help? See how hosted business phones stack up against the premise-based systems with this helpful chart.
|Attribute||Hosted PBX||Premise Solutions|
|Total Cost of Ownership||
|Reliability, Resiliency, and Survival||
|Operations and Management||
Frequently Asked Questions
- What is hosted phone service?
- How much more will this cost me?
- What size business should use these services?
- Can we use our existing phones with a hosted phone system?
- Is the new equipment expensive?
- How hard is it to use the new phone system?
- How long does it take to install?
- What kind of packages are there for hosted business phone systems?
- What if the equipment fails?
What is hosted phone service?
Hosted phone service is a VoIP phone service with a variety of technical features to increase business efficiency, reduce the volume of hardware in an office setting, and add obsolescence protection for equipment or software needs.
How much more will this cost me?
Hosted PBX typically costs about the same as traditional phone service. Call paths are cheaper than physical phone lines, so you pay less in phone service fees and can typically reduce your line count. The best way to find out is to Get A Quote.
What size business should use these services?
Can we use our existing phones with a Hosted phone system?
You will lease new phones through Socket. This takes the burden off of you to replace phones in order to stay up-to-date on the latest technology. Updates and phone replacements are handled by Socket.
Is the new equipment expensive?
How hard is it to use the new phone system?
The Hosted phone system has a variety of intuitive features that can be tailored to your business. You will receive training for a seamless transition to your new, easy-to-use system. We also have friendly techs on standby ready to answer questions at your office and over the phone.
How long does it take to install?
The average install window for Hosted phone service is 30-60 days. This timeframe allows us to collect information, provide you with the features that would be best for your business, install the services and provide the training on how to use the system and its full spectrum of features.
What kind of packages are there for Hosted Business Phone Systems?
What if the equipment fails?
If your equipment ever fails or becomes outdated, Socket will replace it free of charge. With Hosted PBX you are paying for the entirety of your phone service, and there are no additional fees associated with equipment.